FAQ & Shipping Policy
How fast do orders ship?
Front lips, side skirts, rear diffusers, spoiler extensions and gauge pods ship within about 2 business days (Monday to Friday). Orders placed on Friday ship Monday or Tuesday. Mondays are our busiest shipping days, so weekend orders may not ship until Tuesday, if the part is in stock. Tracking is emailed as soon as we create your label.
How long does delivery take?
We ship from Phoenixville, PA, on the east coast, using UPS Ground or USPS Ground Advantage. UPS Ground usually takes 2 to 5 business days after your order ships. Orders to Alaska, Hawaii and US territories may take longer. When you choose a shipping option at checkout, our site shows an estimated delivery date for your order. That date is the most accurate timeline for your specific order.
Which parts are built to order?
Chassis-mounted splitters, wings and brake duct kits are built to order and take about 3 weeks to build before they ship. If your order includes both in-stock and built-to-order parts, it may ship in separate packages. Choose a shipping option at checkout to see your estimated delivery date.
How do I know a part fits my car?
Every listing names the exact model and years. If you’re not sure, email support@cjmind.com with your car, year and trim before ordering.
Where can I find install instructions?
Install sheets are on our Install Sheets page and at cjminstall.com. We are still digitizing all of them. If you can’t find the one you need, email support@cjmind.com.
Do gauge pods come with gauges?
No. All of our gauge pods are sold without gauges.
Do you sell digital files?
Yes. Our Digital Files & Downloads collection has .3mf and .stl files that you 3D print yourself. Digital files are for personal use only and are non-refundable.
What does the warranty cover?
Every CJM part is covered for 1 year from the delivery date against manufacturer defects and failed components. For a replacement part, email support@cjmind.com with your order number and which pieces you need.
What is your return policy?
Items not listed as non-returnable, including gauge pods and spoiler extensions, can be returned within 30 days of delivery if unused and in the original packaging. A 10% restocking fee, based on the order total, applies to shipped orders. Side skirts, front lips, rear diffusers, chassis-mounted splitters, swan neck wings, cooling parts, gift cards and digital files cannot be returned. If an item is defective or damaged, we cover the return label and waive the restocking fee. To start a return, log in at account.cjmind.com. See the full return policy for details.
Can I cancel my order?
Orders placed on the Shop App cannot be cancelled. For orders placed on our website that have not shipped, a 4% credit card/PayPal fee is deducted from the refund (6% for Shop Pay Installments). Once an order has shipped, a 10% restocking fee based on the order total applies instead.
Do you ship internationally?
We ship orders within the United States. If you’re outside the US, check our Authorized Dealers page. Some of our dealers offer international shipping.
Where are your parts made?
Every part is designed and made in Phoenixville, PA.
Still have a question?
Email support@cjmind.com or call or text 484-500-5342.